Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a brand we've covered? This page explains how to reach us and what we can help with.
How to reach us
The quickest way to contact Non Gamstop Casinos is by email at [email protected]. We read every message and aim to reply within a couple of working days, though busy periods can occasionally push that out a little.
What we can help with
- Corrections or updates to information about any of the operators we list, including bonus terms, licensing details or site changes
- Questions about how we rate and rank non GamStop casinos, or why a particular site sits where it does
- Feedback on your own experience with a brand we've reviewed — positive or negative — which helps us keep our write-ups accurate
- General queries about the site, our approach, or the sort of research that sits behind our content
- Reports of broken links, out-of-date offers, or anything else that looks wrong on the site
What we can't help with
We're an independent comparison site, not a casino operator, so we can't process deposits, withdrawals, account verification or complaints about a specific transaction. Those need to go directly to the casino's own support team, using the contact details on their site. If you're dealing with a dispute over a bonus, a withdrawal delay, or account closure, the operator in question is best placed to resolve it — we simply aren't able to intervene in individual customer accounts.
Similarly, if you're looking for guidance on managing your gambling, rather than contacting us about a review, our Responsible Gambling page is a better starting point.
Before you write to us
A few things that help us respond faster:
- Tell us which casino or page your query relates to, with a link if you have one
- Mention the date you last checked the information, since offers and terms at casinos not on GamStop can change quickly
- Keep account-specific details (passwords, deposit amounts, ID documents) out of your message — send those only to the operator directly, never to us
About the site
Non Gamstop Casinos exists to help UK readers compare casinos not on GamStop, understand how welcome offers and payment options work, and make informed decisions about where to play. You can read more about our approach on our About Us page, and our Terms and Conditions set out how the site itself operates.
This site is intended for readers aged 18 and over. If you have concerns about your own gambling, or someone else's, please see our responsible gambling guidance before getting in touch about anything else.